Shipping Policy – Mirha Collection

Last Updated: October 13, 2026

At Mirha Collection, we are committed to delivering your orders safely and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.

1. Order Processing

Orders are generally processed within 1–3 business days after confirmation. Orders placed on weekends or public holidays may take additional processing time.

Customers may be contacted by phone or WhatsApp to confirm their order details before dispatch.

2. Delivery Time

For deliveries within Pakistan, estimated delivery times are:

• Major cities: 3–5 business days.

• Other cities and remote areas: 5–7 business days.

These are estimated delivery times and may vary depending on the courier service, location, weather conditions, public holidays or other unforeseen circumstances.

3. Shipping Charges

Shipping charges will be displayed or communicated to customers before order confirmation. Charges may vary depending on the delivery location, order size and applicable courier rates.

Any free shipping offer will be subject to the terms and conditions mentioned in the relevant promotion.

4. Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp or email, where available.

Customers can use the provided tracking details to check their shipment status with the relevant courier service.

5. Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and locations. Customers must pay the applicable order amount and delivery charges, if any, when the parcel is delivered.

Please ensure that someone is available at the delivery address to receive the order and make payment.

6. Incorrect Address or Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and active contact number.

If a parcel cannot be delivered because of incorrect information, an unavailable recipient or repeated failed delivery attempts, the courier may return the parcel to us. Additional delivery charges may apply if a new delivery arrangement is required.

7. Delayed or Lost Shipments

Although we work to deliver orders within the estimated timeframe, delays may occur due to courier operations, weather, public holidays or circumstances beyond our reasonable control.

If your order is significantly delayed or appears to be lost, please contact us so we can assist you in checking its status with the courier.

8. Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery and share your order number along with clear pictures or a video of the item and packaging.

We will review your request and provide an appropriate solution according to our Return & Refund Policy and applicable consumer protection laws.

9. Changes to Shipping Information

If you need to change your delivery address or contact number, please contact us as soon as possible. Changes can only be accommodated before dispatch and are subject to courier limitations.

10. Contact Us

For shipping inquiries, order updates or delivery assistance, please contact Mirha Collection:

Store Name: Mirha Collection
Phone / WhatsApp: 03197519148
Email: ahmadcollection.7600@gmail.com

We appreciate your trust in Mirha Collection and thank you for shopping with us.

Mirha Collection – Your Satisfaction Is Our Priority.